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Form Publisher not constantly working

Is anyone having trouble with Form Publisher. It first was working perfectly and now it is very glitchy. Please help!

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    Leon Dyer shared this idea  ·   ·  Admin →

    38 comments

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      • Anonymous commented  · 

        I should have read these comments before. So disappointed and wasting time on this.

      • Anonymous commented  · 

        i am getting form publisher error unable to add form template

      • Jaroslav Mixa commented  · 

        Testing FormPublisher. First test was working, but REGENERATE FILES to test changes and resend files stucks!

        Another thing I hate is taht I cannot add output to two or more files in one step. Why Publisher clone Form? It is confusing.

        Another thing I hate is I cannot go step by step from begining to the end to verify my settings (like wizard fir the forst time). I have to click on upper menu open Publisher and open one menu. Than I have to close it an repeat process again.

      • Harmony Wu commented  · 

        Form Publisher is not generating New forms and it is not "REGENERATING" when I try that, either.
        Very Very frustrating and sad.

      • Fabiano commented  · 

        Boa Tarde!

        Possuo um formulário configurado com form publisher e esse formulário já gera link do doc e pdf. Preciso acrescentar mais um campo de pergunta, caso eu faça isso, poderá haver quebra na geração dos links do modelo em doc. e pdf?

      • J.M. commented  · 

        I keep trying to add an additional email to have access to the form and it tells me it is saving it but then when I go back into the option, the emails disappear. I have been trying for days. We were ready to utilize this form company wide, however, I am ready to deactivate it all together and find another app. Can anyone help?

      • Anonymous commented  · 

        I'm having this problem too today (and yesterday). Would like to get my work done!! I've emailed them.

      • Roby_007 commented  · 

        Hi, yesterday worked perfectly, but today I can not change the settings. Is a momentary problem?

      • Nz commented  · 

        I can't seem to be able to go into Form Publisher settings at all !!

        Besides removing the add-on from one form, removes it from all. This is crazy. If I add it back to one form, I can get it to work with initial set-up. But then the add-on gets added to other forms and I cannot cannot cannot get inside to edit the settings and update the template for that one. As a result all my new responses are going without form notifications.

        I had to shut down accepting responses as I am innundated with calls for responders not getting pdf.

        what is happening ??? where can i call and get in touch with support to rectify this asap.

      • Fabiano commented  · 

        I would like to know if there is a possibility of the "Date and time stamp" column appear in the form publisher document.

      • Anonymous commented  · 

        There are three markers that it will not add into my form and I can not figure out why

      • Lisa commented  · 

        Forms publisher giving error
        Error : Sorry, we weren't able to retrieve your template
        Please select a new one
        But won't allow me to choose a new one just hangs
        All new forms getting the error
        Data storage error

        Tried resetting all settings, uninstalling and reinstalling add-on and still no joy
        Any ideas ?

      • Fabiano commented  · 

        Hello,

        I need to put the time column and date of the indication (the date and time the form was submitted) into tag in the document template used in my google form. But I do not know how to do that. can anybody help me?

      • Anonymous commented  · 

        Having issues when adding a marker in sharing options and notifications, I keep getting this error message... any idea how to fix this?

        Please enter a valid email address or marker. Leave a blank if you don't want to use predefined email addresses.

      • Donya Rose commented  · 

        Working great for a few weeks, and now I can't do anything to get it working again. Reset forms, deleted and re-created, disabled and enabled the add-in. Nothing works. Can't count on this for business applications.

      • Anonymous commented  · 

        I'm having the same problem. Everything was great and all of the sudden it just stopped generating the documents from the forms. I don't understand what the problem is. I can't seem to get it the settings and form publisher now that Google forms has switch to it's new format. I purchased the $24 annual package today thinking that might solve the problem. It did not. Waste of money.

      • Anonymous commented  · 

        Some answers are currently missing and the google sheet seems to be canceled ???

        Could you please advise?

        Many thanks,

      • Anonymous commented  · 

        I unlinked it and then relinked it back to the same spreadsheet and it worked. It did not, however, fix all the ones it missed while it was not working. So anyone who submitted after the fix was fine.

      • Michael commented  · 

        I have been trying to set up an automated e-mail ordering system that will not only generate a summarized invoice for each respondent, but also tally orders in the designated response spreadsheet on a separate tab. When FP stopped working I tried everything to get it to work short of creating a new destination SS for responses. I did NOT want to that as I had set up dsum system with tons of Named Ranges and such.

        What I finally tried was unlinking form to destination spreadsheet. I then relinked to the same spreadsheet. It automatically created a new tab of form responses and repopulated submitted forms as well (so the responses were not lost). All of a sudden, I started getting all of the regenerated forms I had tried over the past few days. I then redefined the group dsum criteria to the new spreadsheet tab and it works.

        I believe, and this only speculation, that deleting (or perhaps manipulation of) any columns that were in the original Form Responses tab caused some sort of issue with the script.

        It is worth a try? maybe...?

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